Responsible Gaming

Gaming Should Be Entertainment

At Fair Go Casino, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.

If you find yourself struggling to control your gaming habits, help and support are available.

Age Verification

Fair Go Casino is only available to individuals aged 18 years and over in Australia, or those who meet the legal gambling age in their jurisdiction.

By accessing our platform, you confirm that you are of legal gambling age. We take age verification seriously and reserve the right to verify your age at any time.

If you are under the legal gambling age, please do not attempt to register or access our services.

Warning Signs of Problem Gambling

If you experience any of the following, you may be developing a gambling problem:

• Constantly thinking about gambling or past gambling experiences
• Needing to gamble with increasing amounts of money to achieve the desired excitement
• Repeatedly trying to cut back or stop gambling without success
• Gambling to escape problems or negative emotions
• Chasing losses by returning to gamble more to recover lost money
• Hiding gambling habits or lying about the extent of your gambling
• Jeopardizing relationships, employment, education, or career opportunities due to gambling
• Borrowing money or going into debt to fund gambling
• Experiencing anxiety, depression, or other mental health issues related to gambling
• Feeling unable to control your gambling despite wanting to stop

If you recognise any of these signs in yourself, please seek help immediately.

Self-Help Tools & Safer Gaming Features

Fair Go Casino provides the following tools to help you maintain control of your gaming:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
• Loss Limits: Set a maximum amount you are willing to lose over a specified period
• Betting Limits: Control the maximum stake per game or spin
• Reality Checks: Receive pop-up reminders about your gaming session duration and expenditure
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing our platform
• Account Closure: Request permanent closure of your account
• Session Timeouts: Automatically log out after a specified period of inactivity

To access these tools, contact our customer support team or visit your account settings.

Support Organisations

If you are struggling with problem gambling, the following organisations provide free, confidential support:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Phone: 1800 858 858 (Free, confidential support)
  Available 24/7 with counselling, information, and resources

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
  Phone: 0808 8020 133 (Free, 24/7)
• GamStop
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org
  Phone: 1-800-522-4700 (Free, confidential)

If You Need Help

If gambling is affecting your health, relationships, finances, or wellbeing, please seek help immediately. Support is available, and recovery is possible.

Whether you are experiencing problem gambling yourself or are concerned about someone else, reach out to one of the support organisations listed above. They provide free, confidential, and non-judgmental assistance.

You are not alone. Help is just a phone call away.